Cash operations

Cash deposit

To account in Citadele Bank (deposit currency must accord to account currency:  
EUR, per each deposit 0.25%, min 5 EUR
Other currencies 0.8%, min 10 EUR
Cash withdrawal over the branch limit1 3% of deal amount (min. 20 EUR)
EUR cash deposits through Citadele Bank’s ATMs to accounts of payment cards issued by Citadele Bank:  
Up to 10 000,00 EUR within one calendar month for the client’s account in total Free of charge
Exceeding 10 000,00 EUR within one calendar month for the client’s account in total 0,2%

Cash withdrawal from account

Cash withdrawal in EUR 0.5%, min 5 EUR
Cash withdrawal in other currency2 0.8%, min 10 EUR

Other cash operations, coins and banknotes processing

Currency exchange in cash 3.5 EUR (for a deal) for current customers of Citadele bank if own personal identification document; 7 EUR (for a deal) in other cases
Cash withdrawal over the branch limit 3% of deal amount (min. 20 EUR)
Exchange of EUR banknotes for banknotes or/and coins (EUR) 3% min. 20 EUR
Currency exchange if specific nominals provided upon order 3% of deal amount (min.20 EUR)
Acceptance of banknotes which have been withdrawn from circulation, are defective or worn out (except EUR) 5% min.20 EUR
Additional commission for coin processing, for EUR coins 10% of amount (min. 20 EUR)

Effective from 17.02.2020.


Commission fee is charged during ordering. Cash order must be performed at least one Citadele Bank working day before. Ordered nominals are available in customer service centre till the end of the day of deal, agreed between customer and Citadele Bank. About time of order execution Bank Citadele and customer agree individually. Cash limits, which are available in branch without pre-ordering is set out in Bank Citadele website and can be changed without prior notice.
The availability of different currencies and banknotes varies is not guaranteed