Remote account management systems

Citadele Online Banking

Conclusion of a contract, maintenance, re-activation Free of charge
Transaction limits See Appendix No 1 paragraph 2

Authorization Devices

PIN calculator issue 15 EUR
Unlock of locked PIN calculator (in case locked during the use of Citadele Online Banking) free of charge
PIN calculator replacement due to technical reasons 6 EUR
Issue of PIN calculator DIGIPASS 50 EUR
Unlock of locked PIN calculator DIGIPASS (in case locked during the use of Citadele Online Banking) free of charge
Replacement or unlock of locked PIN calculator DIGIPASS (in case locked due to customer's fault) 32 EUR
Replacement of PIN calculator DIGIPASS due to technical reasons free of charge

Citadele SMS bank

Service connection Free of charge
Citadele Bank’s short message sent to customer1 0.20 EUR

Effective as of 04.11.2019.

 


1 Commission fee for messages sent by Citadele Bank’s is charged from customer’s account once per month.