Remote account management systems

Citadele Online Banking

Registration, servicing, refusal from service (closure) Free of charge
Transaction limits See Appendix No 1 paragraph 2

Effective from 01.11.2019.

Authorization Devices

Issuing of PIN calculator 15 EUR
Replacement of PIN calculator due to technical reasons 6 EUR
Unlocking of PIN calculator if the device is locked for use in Online banking Free of charge
Issuing of PIN calculator DIGIPASS 50 EUR
Replacement or unlocking of locked DIGIPASS (if the device locked due to customer’s inattention) 32 EUR
Unlocking of PIN calculator DIGIPASS if the device is locked for use in Online banking Free of charge

Effective from 01.11.2019.

Citadele SMS bank

Service connection Free of charge
Bank’s short message about incoming and outgoing transfer1 0.20 EUR

Effective from 01.11.2019.


1 Commission fee for Bank’s short messages is charged once per month.