Transactions in ATMs
using Citadele payment cards
- You may deposit and withdraw cash in EUR (credit cards require an – additional commission fee according to the Price list).
- You can view and print out the available balance of your card account.
- You can change the PIN code of your card without charge.
- You can unblock the PIN code of your card without charge if it has been blocked when purchasing something in a shop.
Operations in Citadele WITHDRAWAL ATMs:
- You can withdraw cash (in EUR) up to 3,000 EUR within a 24 hour period depending on your payment card type.
- The minimum nominal value for withdrawal is 10 EUR.
Operations in Citadele DEPOSITING ATMs:
- You can deposit money in EUR.
- You can deposit money without limitation within a 24 hour period.Up to 30 banknotes can be placed in an ATM simultaneously.
- Banknotes of different nominal values can be deposited.
If the card that, you would like to replenish, does not use EUR as currency, the deposited amount in EUR will be converted to the card currency at the exchange rate in effect on that day.
When depositing money in an ATM, it is important to remember that banknotes must be flat, neatly arranged, and without foreign objects (labels, clips, sticky notes, etc.). Otherwise, the ATM will not accept the banknotes!