Become a customer without visiting a branch

  • google play
  • app store
  • Step 1Download the Citadele app from App Store or Google Play
  • Step 2Fill in the customer registration application
  • Step 3Identify yourself with ID-card or passport

Become a client with a new X card!

Select any of our new X cards and join the ranks of Citadele clients in just 7 minutes!

  • Any of our X cards will bring value to your everyday life with free transfers within Europe and commission-free withdrawals from ATMs worldwide
  • X smart with a low monthly fee for adults and zero monthly fee for children and young people aged between 7 and 21
  • X supreme with basic purchase and travel insurance, a lowest-price guarantee for purchases, and a credit limit of up to €3,000
  • X prime with extensive insurance for you and your family, some additional benefits for travel and shopping, and a credit limit of up to €7,000
  • X REWARDS discounts throughout the Baltics and X REWARDS points to collect and exchange for amazing prizes

Find out more

* All cards can also be used with no credit limit 

Become a Citadele client and receive X card remotely

Now you can open a bank account conveniently without coming to a bank branch. To open an account, download our mobile app, fill out the form, identify yourself, select and order a bank card directly from the app. We will deliver your card to you by post for free.

  • Fill in an application and receive your new X card by post in your address
  • Take a photo of yourself and your ID
  • Activate it through the app or online bank

Find out more about X cards

Why become a Citadele client?

  • Take advantage of the many X card privileges
  • Use our app for managing your everyday banking. See your account balance, block and unblock cards, change your cards’ PIN codes
  • Make use of modern payment methods: pay with a wristband, sticker or mobile phone with NFC technology
  • If you have any questions, please contact our customer support at 770 000 or send an email to