Apple Pay

Pay safer and faster using your X card with Apple Pay

Frequently Asked Questions

  • Using Apple Payenjoy all benefits of your X card
  • Easy and secureway to pay
  • No additional feesobligations or limits

X card with Apple Pay. The safer, more private way to pay

  • Use Apple Pay wherever contactless payments are available
  • Pay with Apple Pay in apps and on the web without creating an account or filling out lengthy forms
  • Confirm every payment using Face ID, Touch ID or a password 
  • Your full card number is never stored on your device or on Apple servers, and it can’t be shared with merchants
  • Payment limit is the same as the card limit
  • Works on iPhone SE and newer models, Apple Watch, iPad, and MacBook devices with Touch ID or Face ID authentication. Full list of supported Apple devices

How to add your card?

Setup is easy.

  • 1. Go to the Cards section of the app and, under your selected card, press Add to Apple Wallet
  • 2. Your card details will be entered automatically, and all you then need to do is confirm the terms and conditions
  • 3. If you have several Apple devices, add your card to those too using the same method.
  • 4. If your version of Citadele application does not show an option to add a card in the app, follow this instruction

If you haven’t registered your phone number with the bank, log on to the online bank and add or update your phone number in Parameters > Contact information.

How to pay?

  • Paying in stores: You can pay using your iPhone or Apple Watch at retail locations which support contactless payments in the same way as a contactless card. To pay with Face ID, double-click the side button, glance at your screen, then hold iPhone near the reader. For Touch ID, hold your iPhone near the reader with your finger on Touch ID. On Apple Watch, double-click the side button and hold Apple Watch up to the reader.   
  • Paying in apps and on websites: To pay on websites, you have to use Safari. When choosing goods, select Checkout with Apple Pay and confirm the payment using Face ID or Touch ID. If you are using older MacBook pro without Touch ID, you can confirm payment with other Apple device, such as iPhone. To pay in apps, look for button Pay with Apple Pay.