X smart card for children and young people

What if I lose my card?

Up to 17 years (including). You can block your card in the Citadele app or by calling 77 00 000. A parent or guardian can apply for a new card by calling 77 00 000.

Young people over the age of 18. You can block your card in the Citadele app or by calling 77 00 000, while you can apply for a replacement in the online bank or by calling 77 00 000. 
 

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