Consumer loan

If you have a promo code, you can enter it while filling out your loan application. Look for the field “Promo code” during the form process. Type your code into that field and press “Apply” to add it. Make sure to include it at this stage, as it can’t be added afterwards, for example, when signing an agreement.

To make an early partial repayment on your consumer loan, you must have the amount of money you intend to use to repay the loan in your current account or loan repayment account.

Once the necessary funds have been deposited in your loan repayment account, you must submit an order to the bank via the online bank under Loans and Leasing > My Loans > Apply for loan amendments.

Select the template titled “I wish to make an early loan repayment.”

Select Partially repay loan. 

Enter the repayment amount. The minimum repayment amount must be no less than one monthly repayment. 

Sign the order. 
After submitting the order to the bank, the partial repayment of your loan will be applied within 1 business day. The Bank will update the Loan Repayment Schedule with a lower monthly payment.

Yes, you can repay the loan fully at any time and free of charge by writing an free form message in Internet bank or application in branch for early repayment.

Payment discipline - timely payment of credit payments and bills - is essential for building good creditworthiness. Therefore, even if you have a payment delay, you can change this habit and improve your credit rating. Creditworthiness will also be improved by settling already overdue payments. Even if a person has been registered for late payment in a debt collection database, it is important that these obligations are closed at the time of the credit review. The status of an active debtor at the time of the loan review is much worse than the situation if you have had late payments, which are currently paid.

An important aspect is a stable, official and regular income. A workplace with several years of service will improve your credit rating, but it will also be a good credit rating if you have passed the novitiate period at work and have been working for some time. It is better to wait and not take credit during the novitiate period. By the way, Citadele customers who have been transferring their monthly income to Citadele's account for more than three months can receive a consumer loan with a reduced rate.

The monthly payment from your Citadele bank account will be deducted automatically, but by the date of payment, it must be ensured that the required amount of money is available in the account.

In about 30% of cases the reason for rejection is late payments, which are registered in one of the registers. In another 30% of cases, the consumer loan is denied because of insufficient income level for additional obligations. It is important to be aware that only official income is taken into account. In another 25% of cases, the deny of a consumer loan issuing is related to the fact that a person already has too many loans.

1. Yes, you can get a consumer loan regardless in which bank you receive your monthly income, and even if you are not yet a Citadele customer.