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What if an additional user fails to enter the app?

If the user is trying to connect to the app for the first time, the terminal must be activated on the device initially using the Main user's username and password. Only after, the device can be given to another user. When logging in to the app for the first time, the user's password is the same as username. After that, the password can be change.
If the user cannot log in because the password is forgotten, the password must be changed. See instruction "How to change password in Merchant portal" here.

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