Citadele SMS bank usage instructions

Connect. Activate. Use.

After conclusion of SMS bank contract in Online banking or at Citadele branch, initially you have to activate SMS bank - by sending SMS ON XXXX, where XXXX is the 4 digit activation code stated in the contract, to number +371 29 300 300.

When SMS bank is activated, you can do changes in settings of SMS bank in Online banking by indicating:

  • For which transactions (incoming and/or outgoing) you want to receive messages.
  • For what sums
  • If you wish to send request messages about the balance in account/card
  • If you wish that messages about transactions always include the balance in account/card
BAL Balance in all registered customer accounts
BAL XXXXXX Balance in accounts whose number contains digits XXXXXX. Example: BAL 123456
BAL ACCOUNT_NUMBER CURRENCY Balance in specific account and specific currency. Example: BAL EE 281200001210015952 EUR
CARDBAL Available balance in all cards
CARBAL CARD_NUMBER Available balance in a specific card, by indicating full card number or the last 4 card number digits. Example: CARDBAL 6789
OFF Turn off SMS bank for a time period
OFF XXXXXX For a time period close SMS bank to those accounts whose number contains digits XXXXXX. Example: OFF 121001
INFO või I Receive contact information of bank Citadele
HELP või ? Receive information about SMS bank commands